I recently worked with Marty Pavlik, Practice Lead at Doculabs, to put together a webinar that focused on how to streamline customer data collection. As a follow-up to that session, we wanted to highlight and share some of the content we covered.
Here are some answers to the questions we received. You can also access the webinar replay below.
Q: What are the major pain-points the financial services and insurance industry are experiencing with digitization?
Agile development. Now more than ever, organizations are under pressure from their clients to go digital. Customers want convenience; with information and advice at their fingertips.
But banks and insurers are not always known as places where innovation thrives.
To solve for this, most organizations need to foster partnerships and technology that helps them evolve.
Q: How do you get the most value when you want to start a digitization strategy?
Q: What are the business benefits or gains of digitizing processes?
For more information on how to streamline your customer data collection you can watch the webinar replay here:
You can also check out Doculabs' blog post where Marty Pavlik also answers a few questions post webinar.
If you need help with your data collection and forms modernization strategy please feel free to connect with us and we will get in touch with you.